AI Agents for Your Business

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

Business customer

AI Agent Business

AI Agents for Insurance

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

AI Agents for Travel

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

travel frame

travel customer

AI agent travel-optimized

AI Agents for Retail

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

retail customers

AI agent retail

AI Agents for Healthcare

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

health care customer

AI agent healthcare

AI Agents for Telecoms

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

Telecomms customer

AI agent Telecomms

AI Agents for Utilities

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

utilities customer

AI agent utilities

Trusted by more than 1,000 brands worldwide

16M+ automated conversations per year for rebookings, refunds & more

16+ Bots live

16M+ automated conversations per year

Real-time AI translation

25+ chat and voice bots for customer care and in-car Voice Assistance

98% of customers love the service

Increased loyalty for dealerships

95% acceptance rate for AI-booked appointments

Voice & Chatbots with 70% automation rates, serving EON’s 50M customers

70% automation

30+ bots live

+37% NPS on live chat

Serving 24k customers in customer service on chat and voice channels

Over 400 recognized intents

Trained on +7,000 samples

Warm Agent handover

What will you use AI for?

Explore our customer stories

Harness the power of Generative AI for Customer Self-Service

Personalized CX

Create meaningful connections and foster customer loyalty through tailored experiences.

Humanlike Dialogues

Amaze customers with empathetic dialogues and hyper-realistic voices powered by Generative AI.

Voice and Chat-Ready

Craft cutting-edge, frictionless interactions that are multimodal and omnichannel.

Proactive Service

Go beyond reactive support to provide proactive service that boosts satisfaction and revenue growth.

Learn more

Give your agents superpowers with Agent Copilot

Unlock Agent Productivity

Empower your workforce with real-time AI coaching and automated wrap-ups.

Effortless Resource Access

Provide agents with instant access to critical support knowledge and resources.

Global Language Support

Equip service teams to assist customers in any language leveraging real-time translation.

Enhanced CX

Deliver swift and precise responses – without customers ever having to repeat themselves.

Learn more

Scale up your enterprise contact center with a
cutting-edge AI workforce

Enterprise-Ready Generative AI

Supercharge your contact center with secure, powerful LLM orchestration.

Reliability and Scale

Manage millions of annual interactions and effectively handle peak loads without compromising service quality.

Outpace Competitors

Respond to changing business and customer needs at speed and scale with market-leading AI.

Fast Time to Value

Integrate seamlessly into existing systems and rapidly realize ROI with business-driven automation.

Learn more

Awards Hero Image-3

Analyst Recognition & Awards

Explore our achievements

Cognigy Debuts CX Disruptors Season 3, Highlightin...

DÜSSELDORF | SAN FRANCISCO – November 21, 2024 – Cognigy, a global leader in AI-powered customer ser...

Learn More

21 November 2024

Handelsblatt: Virtual agents on the rise – is the ...

Salesforce, Cognigy, Github: Numerous companies are announcing a new generation of AI assistants. Th...

Learn More

15 November 2024

Cognigy Unveils Agentic AI: Transforming the Futur...

Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF | SAN FRANC...

Learn More

14 November 2024

Start shaping the future
of customer service today

Discover how Cognigy can help you create AI Agents for your business