Transform customer engagement with fully pre-trained AI Agents
Explore Enterprise AI Agents
AI Agent Manager
Visual AI Agent creation and orchestration engine
Agentic AI
Autonomous, goal-oriented AI Workforce powered by LLMs
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
Agent Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
Downloads
Guides, white papers, analyst reports and more
Blog
Stay in the loop on everything CX and CAI
Resources
Learn how to power up your contact center
Cognigy Academy
Become a certified expert with on-demand courses
Showcase Shorts
Explore the art of the possible in short videos demonstrating CAI
CX Disruptors
Insights from leading voices in the customer service industry
eBook: Blueprint for an AI-First Contact Center
Download noweBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowAbout Us
Join our mission to make Conversational AI more accessible
Our Partners
Dive into our global ecosystem of leading business and technology partners
Events
Find us at live conferences or virtual meetups
Careers
Help us achieve our vision with your talents and skills
News & Announcements
Be the first to know about all the latest news
Nexus
The Most Important Contact Center AI Summit
Contact Us
Reach out to our experts and get your questions answered
Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreAI Agent Manager
Visual AI Agent creation and orchestration engine
Agentic AI
Autonomous, goal-oriented AI Workforce powered by LLMs
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
Agent Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
Downloads
Guides, white papers, analyst reports and more
Blog
Stay in the loop on everything CX and CAI
Resources
Learn how to power up your contact center
Cognigy Academy
Become a certified expert with on-demand courses
Showcase Shorts
Explore the art of the possible in short videos demonstrating CAI
CX Disruptors
Insights from leading voices in the customer service industry
eBook: Blueprint for an AI-First Contact Center
Download noweBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowAbout Us
Join our mission to make Conversational AI more accessible
Our Partners
Dive into our global ecosystem of leading business and technology partners
Events
Find us at live conferences or virtual meetups
Careers
Help us achieve our vision with your talents and skills
News & Announcements
Be the first to know about all the latest news
Nexus
The Most Important Contact Center AI Summit
Contact Us
Reach out to our experts and get your questions answered
Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read Moreco-hosted by adidas
Confirm Participation
Cognigy will provide exclusive insights on product plans to CAB members to receive roadmap feedback, ensuring all input remains confidential
On average, a CAB member needs 10-15 hours a year, incl. a 30-min interview, an 8-hour annual meeting, and 1 hour for reading materials
CAB members contribute strategic insights and product guidance based on their market expertise, helping tailor solutions to their company's needs and drive adoption.
Network with Cognigy C-Level
VPs, Product Owners and the Customer Success Team!
Philipp Heltewig
CEO
Sascha Poggemann
COO
Benni Mayr
Chief Software Architect
Discover Exclusive Insights into Cognigy's Vision and Roadmap!
adidas International
Arena Offices
Africa Building – Tribune Meeting Room
Hoogoorddreef 9-A
1101 BA Amsterdam
The Netherlands
The day starts with coffee and networking, followed by a welcome from our co-host adidas and an update from Cognigy’s CEO. Board members share their perspectives. The agenda includes open discussions, breakout sessions, and time to connect throughout the day.
The evening before, we’ll meet for a relaxed dinner, an opportunity to connect with one another in an informal setting before diving into the key topics and discussions the following day.
September 16 | 18:30h-21.30h | Pre-Event-Dinner
September 17 | 09:00h-17:30h | Advisory Board Meeting
The final agenda will be shared will all participants closer to the event date.
09:00-09:30 Arrival and Networking
09:30-09:40 Co-Host Opening
09:40-10:00 Cognigy CEO Update
10:00-11:00 Advisor Insights
11:00-11:30 Networking Break
11.30-12.00 Adidas Presentation
12:00-13:00 Cognigy Future Strategy
13:00-13:45 Lunch Break
13:45-15:45 Open Discussion and Q&A
15:45-17:00 Break Outs & Open Networking
17:00-17:30 Closing & Goodbyes
In 2024, the Cognigy Advisory Board was co-hosted by Lufthansa Group and brought together 12 global brands representing diverse industries. Members shared insights, explored customer roadmaps, and aligned on future priorities. Through open dialogue and collaboration, the Board continues to shape Cognigy’s innovation journey, ensuring our solutions evolve to meet real-world challenges across sectors.
The first Cognigy Advisory Board was launched in 2023, bringing together 10 leading brands committed to shaping the future of Cognigy.AI. These visionary members took the honor of sharing insights, challenging ideas, and co-creating strategies that helped elevate Cognigy to the next level. Their collaboration laid a strong foundation for innovation, growth, and lasting partnerships.