Meet with Cognigy at
AI Summit NY

December 7-8
Booth #208
Javits Center, New York

AI Summit NY
Head to the commercial heartland of applied AI to discover unparalleled opportunities for learning and an insane line-up of tech heavyweights to expand your mind! Learn more and register here!

How to connect with us at the show

Speaking session

How to Power Up Your Contact Center with Conversational AI
December 7th | 12:25-12:50

Pre-book a meeting

Pre-book a meeting by using our scheduling tool below, or meet with us at our booth #208!

Booth demo

How Conversational AI can empower contact centers
Dec. 7 | 2:15-2:30 | Booth #208

Meet with the Cognigy team at our booth!

Booth #208

Additional Resources

Four Reasons why Customers Expect More from Contact Centers

Today, contact centers will fall behind if they do not identify and analyze customer needs. Demands are not going anywhere; the question is, how to tackle them head-on? This blog discusses four root causes of rising customer expectations as well as solutions for your contact center.

How to Use CAI to Improve Service Level and End Channel Hopping

Conversational Artificial Intelligence (CAI) can play a major role in delivering a better level of service and ending, or at least dramatically reducing channel hopping. Let’s look at what service level is, the variables affecting it, and the magic CAI can deliver.

Transforming CX While Supporting Agents Through Conversational AI

How can enterprises secure retention while providing customers with streamlined, prompt, and reliable services? Thankfully, introducing Conversational AI to power voice and live webchat across all of your channels offers solutions to employee empowerment and customer support.