Connect with Cognigy at
Ai4!

August 12-14

Las Vegas
Booth #211

CCW Vegas

See "AI Agents" in action at Cognigy booth 211

Discover the future of customer service with Cognigy, a Leader in The Forrester Wave™ Conversational AI for Customer Service. Meet us to learn how Generative AI-powered Agent CoPilots are working alongside human agents to take operational efficiency to a whole new level, and deliver customer service that consumers will love.

Register today 

Expo
Meet with Cognigy
Meet with Cognigy at Booth 211

Build amazing customer and agent experiences by leveraging the power AI Agents. Meet us at booth 211 and discover the power of Conversational AI and Generative AI working together to close the service gap, making every customer interaction more meaningful.  Schedule a meeting and receive a Yeti tumbler!*

Alan

Alan Ranger

VP, Marketing

Jessica image

Jessica Gopalakrishnan

Sr. Director, Marketing

Kelly Zunker

Kelly Zunker

Sr. Account Executive

jacks new headshot

Jack Stauss

Conversational AI Evangelist

Roundtable Discussion
CX Lens: What does your AI Workforce of the Future look like?
Tuesday 8/13 | 10:10-11 AM PDT
Enterprises are under pressure to deliver next-gen customer service experiences, and as a result, many are turning to AI Agents, powered by Generative and Conversational AI. Join an interactive roundtable discussion with like-minded Customer Service and CX leaders around the intersection of AI and real-world challenges. Hosted by Gartner and Forrester Conversational AI leader, Cognigy, share and hear real-world stories about how AI is transforming CX and catapulting ROI, and get inspired about how to form your AI workforce of the future. 
Alan

Alan Ranger

VP, Marketing

Pre-book a meeting with Cognigy and receive a Yeti Tumbler*!

Avoid the crowd and pre-book a meeting with our team at Ai4 to learn how to support your customers and agents with Conversational AI

*Pre-booked meeting gift is intended for in-person meetings at Ai4 and is available while supplies last.

Additional Resources

How 1 Agent Handles 20 Million Calls a Year

A single agent handles a staggering 20 million calls annually for a Fortune 100 insurance company. To clarify, this agent's role is to identify and verify the caller, determine their intent, and then smoothly transfer the call to the most qualified agent. 

Better Together: Generative AI and Conversational AI

Learn about Generative AI and how combining it with Conversational AI can lead to advanced capabilities that optimize your business operations.

How to Track & Improve Call Center Response Times

Delivering an excellent customer experience (CX) is the top priority for every contact center. This unwavering prime directive is a mission-critical best practice for any successful contact center.

 

 

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