Cognigy Blog

There is no better place to keep up with the fast-changing world of AI-powered contact centers.

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Hoke Kristyanto

I always believe in making people believing. It is not just what you do but also about what you believe in your life! There is more than just the technology - it is always the people!

AI Chatbots in Travel: Benefits & Examples

The evolution of Artificial Intelligence (AI) has forever transformed the idea of the humble chatbot. What was...

6 Best Use Cases for AI in Contact Centers

Though it pays to be skeptical about new technology, there comes a point when value and utility become too com...