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Natalie Atangana

Conversational AI Contact Center

From Retention Handling to Multilingual Voice Services: 3 Insights from the Cognigy Enterprise Roundtable

The Cognigy Enterprise Roundtable is a quarterly online gathering for Cognigy customers to engage with industr...

Conversational AI

Conversation Design in the Age of LLMs

In the rapidly evolving world of AI, the nuances of conversation design become increasingly crucial, particula...

Conversational AI

Driving Innovation at Incumbents - Insights from ERGO's Head of Innovation & Digital Transformation

In the rapidly evolving landscape of global business, innovation stands as a beacon guiding companies towards ...

Conversational AI

How Enterprises Can Successfully Advance with Their Conversational AI Initiatives

What Got you Here, Won’t Get you There - Insights from Kane Simms Enterprises are continuously exploring innov...

Partner Spotlight Contact Center

Deloitte and Cognigy: Paving the Way for AI-Powered Customer Service Transformation

Deloitte, a leading consulting company known for its strategic expertise, relies on Cognigy.AI as its preferre...

Conversational AI

How to make your RFQ a success – a three-step process to evaluate the right conversational AI platform

Take a behind-the-scenes look at the RFQ process of a Fortune 500 company that is ranked in the top 50 globall...