Cognigy Blog

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      Conversational AI

      Partner Spotlight: Deutsche Telekom

      We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

      Conversational AI

      How to make your RFQ a success – a three-step process to evaluate the right conversational AI platform

      Take a behind-the-scenes look at the RFQ process of a Fortune 500 company that is ranked in the top 50 globall...

      Conversational AI

      Partner Spotlight: PIA UDG

      We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

      Product

      Watch our Cognigy.AI Q4 2021 Release Webinar

      This webinar presents the latest enhancements of Cognigy.AI in Q4 2021. It covers new features and improvement...

      Product

      Salesforce Service Cloud: Upload Files During a Live Chat

      Chatbots are incredible automation tools that can streamline a variety of business processes. Still, regardles...

      Conversational AI

      Partner Spotlight: „Bucher + Suter“

      We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

      Product

      Expert Mode for Transcript Explorer & more with Cognigy.AI v4.15

      Cognigy.AI v4.15 now includes the ability to enable Expert Mode in the Transcript Explorer of Cognigy Insights...

      Product

      Crafting Engaging Experiences using WhatsApp’s Interactive Messages

      Users expect their experiences with brands to be fast and frictionless where they can access clear information...

      Conversational AI

      The crucial role of explainable AI (XAI) in trustworthy AI applications

      Along with its initiative to establish ethical guidelines for trustworthy AI (“Ethics guidelines for trustwort...

      Product

      Cognigy.AI v4.14 adds new capabilites to Voice Gateway

      The newest release of Cognigy.AI, v4.14, allows customers to activate asynchronous output handling in the Cogn...

      Product

      Out now: Brand-new Cognigy Developer Documentation

      A few days ago we launched our new product documentation which comes with a clean & modern layout and bund...

      Product

      New Avaya CPaaS Endpoint & more with Cognigy.AI v4.13

      The latest release of Cognigy.AI v4.13 comes with the new Avaya CPaaS Endpoint. It's a major overhaul of the o...

      Product

      Cognigy Sessions: Deep Dive into Cognigy NLU

      Cognigy Sessions is a techinar series from conversational AI experts for experts. Every episode gives deep ins...

      Product

      Cognigy.AI v4.12 adds Localization for Extensions

      The newest release of Cognigy.AI, v4.12, comes with an option to add the Localization for Extensions. This all...