Cognigy Blog - Page 13

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Product

Salesforce Service Cloud: Upload Files During a Live Chat

Chatbots are incredible automation tools that can streamline a variety of business processes. Still, regardles...

Conversational AI

Partner Spotlight: „Bucher + Suter“

We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

Product

Expert Mode for Transcript Explorer & more with Cognigy.AI v4.15

Cognigy.AI v4.15 now includes the ability to enable Expert Mode in the Transcript Explorer of Cognigy Insights...

Product

Crafting Engaging Experiences using WhatsApp’s Interactive Messages

Users expect their experiences with brands to be fast and frictionless where they can access clear information...

Conversational AI

The crucial role of explainable AI (XAI) in trustworthy AI applications

Along with its initiative to establish ethical guidelines for trustworthy AI (“Ethics guidelines for trustwort...

Product

Cognigy.AI v4.14 adds new capabilites to Voice Gateway

The newest release of Cognigy.AI, v4.14, allows customers to activate asynchronous output handling in the Cogn...

Product

Out now: Brand-new Cognigy Developer Documentation

A few days ago we launched our new product documentation which comes with a clean & modern layout and bund...

Product

New Avaya CPaaS Endpoint & more with Cognigy.AI v4.13

The latest release of Cognigy.AI v4.13 comes with the new Avaya CPaaS Endpoint. It's a major overhaul of the o...

Product

Cognigy Sessions: Deep Dive into Cognigy NLU

Cognigy Sessions is a techinar series from conversational AI experts for experts. Every episode gives deep ins...

Product

Cognigy.AI v4.12 adds Localization for Extensions

The newest release of Cognigy.AI, v4.12, comes with an option to add the Localization for Extensions. This all...

Product

Deploying a WhatsApp Chatbot within Minutes

One of the major elements of successful conversational AI projects is deploying the virtual agents to the righ...

Conversational AI Enterprise

Cognigy's Innovation Pillars: Powering Our Research-Driven Product Strategy

Innovation is at the core of a company's competitiveness. Driven by R&D it is a process that determines ho...

Product

Enhanced capabilities for Insights & more with Cognigy.AI v4.11

Cognigy.AI v4.11 now includes the ability to apply custom themes to Cognigy Insights. Using this feature, the ...

Product

Harness the Power of In-built Machine Translation

To deliver exceptional service experiences in a global market, businesses must understand and speak the langua...