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Product Blog

Conversational AI

The Next Generation of Chatbot is a Proactive Agent

Dominik Seisser, Cognigy’s Director of AI, talks about how AI is breaking new ground to address critical use c...

Conversational AI

Partner Spotlight: Roboyo

We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

Conversational AI

What Does AI Stand For?

What does AI stand for and how can it improve your customer service offerings?

Conversational AI

How do AI Chatbots Work?

How AI chatbots can improve your customer experience The age of the artificially intelligent chatbot has arriv...

Conversational AI

Conversational AI in 2022: A Look Ahead

How Conversational AI Will Accelerate Digital Transformation for Customer Service in 2022 Putting the customer...

Conversational AI

Cognigy Expands International Partner Team, Hires Tech Leader Ralf Wiesmann

Ralf Wiesmann joins the AI provider as the Vice President Strategic Partnerships, bringing 25+ years of expert...

Conversational AI

Partner Spotlight: BluePrism

We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

Conversational AI

Partner Spotlight: Valantic

We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

Conversational AI

Conversational AI & the metaverse: the future of digital interaction

Big Tech experts are predicting the coming of the next internet. According to myriads of blog posts by tech bu...

Conversational AI

Partner Spotlight: Deutsche Telekom

We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

Conversational AI

How to make your RFQ a success – a three-step process to evaluate the right conversational AI platform

Take a behind-the-scenes look at the RFQ process of a Fortune 500 company that is ranked in the top 50 globall...

Conversational AI

Partner Spotlight: PIA UDG

We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

Conversational AI

Partner Spotlight: „Bucher + Suter“

We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

Conversational AI

The crucial role of explainable AI (XAI) in trustworthy AI applications

Along with its initiative to establish ethical guidelines for trustworthy AI (“Ethics guidelines for trustwort...