Careers at Cognigy

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Meet the #CognigyCrew

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Who we are 


Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. 

Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. 

What's missing? You!

    Why you'll love working here

    We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be leading the automation of conversations to make life easier for everyone.

    We do this by challenging each other to succeed and enabling everyone to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always!

    It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Technology, Transparency.

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    Team We show respect for each other always and treat everyone with integrity.

    We celebrate different cultures, tailor communication where needed and aim to understand other perspectives.
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    Trust We empower our colleagues by providing constructive feedback, encouragement, and autonomy.

    We put trust in our colleagues and aim to be the type of Cognigy Crew member who others can put their trust in too.
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    Technology We are agile to our core, working as one amazing team globally. We iterate and innovate using the forefront of technology and fast decision making.

    We remain focused on creating the most cutting-edge Conversational AI platform on the market to make life easier for everyone.
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    Transparency We help to grow the business by supporting the growth of the people in it.

    We share our knowledge, take responsibility and are accountable for our work and our decisions.

    Life at Cognigy: what we offer you


    One of the most exciting things about working for Cognigy is the unique opportunity it offers to help build and shape the company, with little hierarchy.

    Along with an attractive salary and paid leave, we offer an excellent benefits package to help you maintain a great work/life balance. While we work hard, we also have a lot of fun, and we take the time to recognize and reward our colleagues with amazing celebration events!
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    Attractive and performance-oriented salary
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    Company pension plan
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    Unique opportunity to help build and shape the company, with little hierarchy
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    Flexible working options
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    Colleague recognition, reward and celebration events
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    Global Employee Assistance Program
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    ClassPass membership, giving you access to a variety of fitness and wellness experiences
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    Ongoing learning and development opportunities, including Udemy Business
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    Subscription to the Calm for Business app for you and five friends or family members, giving access to guided meditation, sleep stories, music, masterclasses, and much more
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    One paid ‘giving back’ day each year, so you can take part in volunteering activities for a charity of your choice

    Hear from our #CognigyCrew
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    “What makes me love working at Cognigy the most is really the people here. I've got to know and learn from so many bright-minded and talented colleagues who are really passionate about what they are doing, which inspires me so much.”
    Nhu
    Product Marketing Manager, Germany
    Egle
    “I love that Cognigy is a place where I can talk to the company's leadership openly and where my opinion is heard. I can have honest talks with managers and Tech Leads, as well as having laughs together.”
    Egle
    Software Engineer, Germany
    Sara
    “At Cognigy, I learn something new every day from amazing people who not only have a passion for their work but also a passion for helping others - something that is not easily found elsewhere. We are not just building a product: an incredible product is being created by incredible people. And that’s awesome!”
    Sara
    Engineering Enablement Specialist, Germany

    Come find your new team we can’t wait to meet you!

    Join the Crew

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    Cognigy collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.