Connect with Cognigy at CCW 2023
CCW 2023 is the 24th international congress trade fair for innovative customer dialogue. Join us for 4 days of interactive lectures, presentations from exhibitors about exclusive new products, insightful discussions and so much more. This event promises everything from artificial intelligence, through digital disruption to future-proof human resource development, so don't miss out!
Come and meet Cognigy at booth #3G8/H7 where you can learn how Conversation AI can Power Up your contact center!
AGENDA
Monday, February 27, 2023
11:00 - 11:30 |
Kaizen im Contact Center - Toyotas Roadmap Speaking session at the Innovation Day Speakers: |
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Tuesday, February 28, 2023
10:20 - 11:30 |
Future Customer Service: 10-minute presentation at the TeleTalk Demoforum Speaker: |
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14:00 - 14:30 |
Make or break: Können Contact Center ohne Panel discussion at the Messeforum Hall 2 Speakers: |
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15:00 - 16:00 |
ChatGPT und Generative KI im Kundenservice - was Unternehmen jetzt tun sollten ,,Meet the Expert" at the CCV booth H12/J15 Hall 3 Speaker: |
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15:00 - 16:00 |
Genesys Cloud CX Demo Demo at the Cognigy booth Speaker: |
Wednesday, March 01, 2023
11:00 - 11:30 |
Meet Toyota at Cognigy booth |
13:10 - 14:20 |
Future Customer Service: 10-minute presentation at the TeleTalk Demoforum Speaker: |
15:00 - 16:00 |
ChatGPT und Generative KI im Kundenservice - was Unternehmen jetzt tun sollten ,,Meet the Expert" at the CCV booth H12/J15 Hall 3 Speaker: |
15:00 - 16:00 |
Genesys Cloud CX Demo Demo at the Cognigy booth Speaker: |
Thursday, March 02, 2023
15:00 - 16:00 |
ChatGPT und Generative KI im Kundenservice - was Unternehmen jetzt tun sollten ,,Meet the Expert" at the CCV booth H12/J15 Hall 3 Speaker: |
15:40 - 16:50 |
Future Customer Service: 10-minute presentation at the TeleTalk Demoforum Speaker: |
Additional Resources