2 Stages. Big Ideas & Deep Insights
At Nexus Summit, explore two exciting stages tailored for impact. On the Main Stage, hear from visionary CEOs, thought leaders, and innovators as they reveal how leading brands are implementing AI to revolutionize contact centers and drive business success. On the Tech Hall Stage, dive into expert-led sessions featuring cutting-edge solutions, practical demos, and advanced product deep dives. From strategy to execution, Nexus Summit has the insights you need.
Tech Labs & Expo Zone
Get hands-on with Contact Center AI technology and quiz the experts with your tech questions. Then experience what’s possible with Cognigy.AI in our Enterprise Expo Zone and see how leading brands, like Adidas, Henkel, E.ON or Lufthansa are showcasing their innovations. Explore the groundbreaking solutions from collaborators like Deepgram, and discover the future of Agentic AI firsthand.
AI Magic, Casino & Afterparty
The magic doesn’t stop with the wonders of AI Agents. Prepare to be amazed by a world-class magician ready to dazzle you.
Then, roll the dice and let loose at our Casino Night After Party. The excitement doesn’t stop at the tables, world-renowned DJ Tony T, the voice behind global hits like "Shine On", will light up the dance floor with his electrifying beats, ensuring the perfect soundtrack to an unforgettable night. Don’t miss this extraordinary blend of tech, magic, and fun!
Speakers
Meet the Innovators
Learn from the best minds shaping the future of customer experience.
Natalie Rutgers
VP of Product
Deepgram
Vito Volpe
CEO
Santander Consumer Bank AG
Jonathan Zaiß
Head of Digitalization for Customer Service
DHL Post & Parcel
Oliver Snejbjerg
Director of Conversational AI Shared Service
Nuuday
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Philipp Heltewig
CEO & Co-Founder
Cognigy
Kane Simms
Founder and CEO
Vux World
Dr. Petr Maršál
Customer Care Manager
Skoda
Beth Schultz
VP of Research
Metrigy
Felix Marel
Head of Product Management Loans
Santander Consumer Bank AG
Paul Joustra
SVP Digital Innovation & Gen-AI Transformation
Teleperformance
Christian Wuttke
Lead of Chat & Voice Technology
Schwarz Group
Gereon Hammel
VP Business Development
Telekom
Benno Schindler
Lead Conversational AI Tribe
Allianz
Stephan Schuessler
Director & Lead Conversational AI Transformation
Deloitte
Who you can meet
