The service experiences you deliver are critical to retaining and attracting customers, and to maintaining agent motivation.

Roll up your sleeves in this interactive workshop to map out a CX strategy that will deliver the next level of fast, frictionless, personalized and automated self-service – and next-level customer satisfaction.  

Who should attend? 

These workshops will be invaluable for senior leaders involved in or responsible for CX, customer service or contact center strategy. 

Why attend?

• Connect with like-minds to learn strategies and best practices
• Identify ways to overcome barriers
• Craft a vision that combines the people, skills and processes needed to level up your CX

Register now as spaces are limited!