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Will we see you at Genesys Xperience?
Join us to network with your peers from around the globe, ask questions, see demos and attend breakouts — all designed to give you the confidence and knowledge to achieve bold results with your customer and employee experiences. Learn how to connect your customer service, sales and marketing efforts to create the best customer journeys.
Genesys + Cognigy
Leverage AI to Get More From Your Genesys Contact Center
Build amazing customer and agent experiences by leveraging the power of two Gartner® Magic Quadrant™ leaders: Cognigy and Genesys.
Together, they let you put automation and self-service at the heart of your contact center, ensuring a seamless, personalized customer journey across channels to deliver satisfaction at scale.
Customer Experience Loved By Everyone
Cognigy's Conversational AI platform, Cognigy.AI, enables next-generation customer service with its solutions Conversational IVR, Smart Self-Service, and Agent Assist, enhanced by generative AI. Give your customers best-in-class experiences, and your agents AI-powered coaching and direct access to key resources at every step of the customer-agent interaction, delivering high-quality support quickly. Join this session to hear how Cognigy and Genesys enable you to put effectiveness and customer satisfaction at the heart of your contact center.
Ankita Agarwal
Director, Technical Alliances
Alexander Teusz
Senior Solution Consultant Cognigy
Pre-book a meeting and receive a Cognigy Swell water bottle!
We invite you to visit Cognigy at booth S2 at Genesys Xperience!
When you stop by, you'll learn how our #1 ranked Conversational AI platform Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. We look forward to meeting you soon!
Bernd Würmseer
Senior Vice President, Global Sales
Ankita Agarwal
Director of Technical Alliances
Alexander Teusz
Senior Solution Consultant
Robby Richardson
Conversational AI Consultant
Joe Kelleher
Conversational AI Advocate
