Jessica Gopalakrishnan

Jessica Gopalakrishnan is a marketing strategist experienced in accelerating growth at early stage and mature startups. As the Senior Director of Marketing at Cognigy, she is focused on demand generation strategies for the North American market, as well as advancing global awareness about Conversational AI and customer service automation.

Cognigy Awards Celebrate AI Champions with Unprecedented Success

San Francisco | Düsseldorf (March 11, 2024) — Cognigy, a global leader in AI-enabled customer service solution...

Cognigy Experience Summit 2024 or “The AI Event of the Year”

San Francisco | Düsseldorf (March 11, 2024) — The recent Cognigy Experience Summit (CXS) 2024 brought together...

Cognigy Extends Availability to Genesys AppFoundry North America

San Francisco | Düsseldorf (February 21, 2024) — Following its successful inclusion in the Genesys AppFoundry ...

Cognigy and Carglass Set to Showcase Cutting-Edge AI Solutions at CCW 2024

Revolutionizing Customer Service: Cognigy and Carglass Unveil AI Innovations at CCW 2024 San Francisco | Düsse...

Cognigy Now Available in the Microsoft Azure Marketplace

Microsoft Azure customers worldwide now gain access to Cognigy Conversational AI to take advantage of the scal...

Cognigy Integrates with Aleph Alpha to Elevate AI Capabilities in Business-Critical Environments

Industry Leader Leverages Aleph Alpha's Advanced AI for Enhanced Customer Service Solutions Düsseldorf, San Fr...

Cognigy's CX Disruptors Series Returns with Season 2: Masters Series – CX Forecasts 2024

Nine of the Most Influential Voices in the Customer Service Industry Weigh In on What to Watch Out for This Ye...

Cognigy Named a Leader in the IDC MarketScape for Conversational AI Software 2023

Cognigy Named a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendo...

Cognigy Receives 2023 Conversational AI Excellence Award from CUSTOMER Magazine

Cognigy Honored for Innovative and Impactful Use of Conversational AI Technology Düsseldorf, San Francisco | N...

Cognigy Launches AI Copilot, the Daily Companion for Enterprise Contact Center Agents

Industry Leader Reinvents Agent Assist with Generative and Conversational AI for Customer Service Excellence N...

News Conversational AI

Cognigy Receives CCV Quality Award 2023 for IT-Innovation, Elevating Contact Centers with Generative AI

November 17, 2023 | DÜSSELDORF, SAN FRANCISCO - Cognigy, a global leader in AI-driven customer service solutio...

News Conversational AI Customers

New Cognigy eBook Demystifies how Generative AI Will Transform Customer Service

October 17, 2023 | Düsseldorf, San Francisco - Cognigy's new eBook explains how to achieve next-gen customer i...

Conversational AI

Bandwidth Partners with Cognigy and Google to Launch AIBridge: Integrating AI with Contact Centers Using Maestro

First integrations include Conversational AI leaders Cognigy and Google Dialogflow to resolve calls in the com...

Conversational AI

Cognigy Unveils its Knowledge AI Solution for Enterprise Customer Service

Harnessing the Power of Generative AI, New Question and Answer Technology Delivers Ability to Create AI Agents...