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      News Customers

      Cognigy Positioned as a Leader in the Aragon Research Globe™ for AI Agent Platforms, 2025

      Evaluation Based on Completeness of Strategy and Performance San Francisco | Düsseldorf, December 12, 2024 – C...

      News Customers

      Cognigy Featured as Pioneering on the CMP Research Prism for Real-Time Agent Assist/Copilot

      SAN FRANCISCO | December 3, 2024 – Cognigy announces its placement in the CMP Research Prism, an elite technol...

      News Customers

      Cognigy Debuts CX Disruptors Season 3, Highlighting Enterprise Contact Center Success Stories with AI Agents

      DÜSSELDORF | SAN FRANCISCO – November 21, 2024 – Cognigy, a global leader in AI-powered customer service solut...

      News Conversational AI Customers

      Handelsblatt: Virtual agents on the rise – is the AI revolution coming now?

      Salesforce, Cognigy, Github: Numerous companies are announcing a new generation of AI assistants. The so-calle...

      News Conversational AI Customers

      Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers

      Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF | SAN FRANCISCO – Nov...

      Conversational AI

      Cognigy Demos AI-First Customer Service Solutions at Gartner IT Symposium and ICMI’s Contact Center Expo

      SAN FRANCISCO – Oct 15, 2024 – Next week, Cognigy, a global leader in AI-powered customer service solutions, w...

      News Conversational AI

      Cognigy Receives 2024 Conversational AI Excellence Award from CUSTOMER Magazine

      News

      Cognigy Recognized for Artificial Intelligence Innovation in 2024 AI Breakthrough Awards Program

      Prestigious International Annual Awards Program Honors Standout AI and Machine Learning Solutions and Companie...

      News

      Cognigy Raises $100m as Major Enterprise Brands Depend on its AI Agent Workforce

      Series C Funding Round Led by Eurazeo Growth to Accelerate AI Automation R&D and Global Expansion

      News Conversational AI Customers

      ERGO Selects Cognigy to Drive AI-based Phone- and Chatbots in Customer Service

      May 29th, 2024 | San Francisco, Düsseldorf – Cognigy, a global leader in AI-enabled customer service solutions...

      News

      Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report

      Recognized by an independent research firm as “a good choice for brands looking to maximize the value of a var...

      News Conversational AI Customers

      TechStyleOS Chooses Cognigy to Be Ahead of the Curve in Customer Service

      May 2, 2024 | Düsseldorf, San Francisco - Cognigy, a global leader in AI-enabled customer service solutions, i...

      Conversational AI Contact Center

      Cognigy Takes the Guesswork Out of Adopting AI to Create Next-Level eCommerce and Retail Customer Experiences

      eBook Explains How to Use an AI-Powered Virtual Workforce to Overcome CX Challenges, Unlock New Era of Efficie...

      News Partners

      Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions

      San Francisco | Düsseldorf (March 25, 2024) — Cognigy, global leader in AI-powered customer service solutions,...

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