Cognigy Recognized for Artificial Intelligence Innovation in 2024 AI Breakthrough Awards Program
Prestigious International Annual Awards Program Honors Standout AI and Machine Learning Solutions and Companie...
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Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreAI Agent Manager
Visual AI Agent creation and orchestration engine
Agentic AI
Autonomous, goal-oriented AI Workforce powered by LLMs
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
Agent Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
Downloads
Guides, white papers, analyst reports and more
Blog
Stay in the loop on everything CX and CAI
Resources
Learn how to power up your contact center
Cognigy Academy
Become a certified expert with on-demand courses
Showcase Shorts
Explore the art of the possible in short videos demonstrating CAI
CX Disruptors
Insights from leading voices in the customer service industry
eBook: Blueprint for an AI-First Contact Center
Download noweBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowAbout Us
Join our mission to make Conversational AI more accessible
Our Partners
Dive into our global ecosystem of leading business and technology partners
Events
Find us at live conferences or virtual meetups
Careers
Help us achieve our vision with your talents and skills
News & Announcements
Be the first to know about all the latest news
Nexus
The Most Important Contact Center AI Summit
Contact Us
Reach out to our experts and get your questions answered
Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreBe the first to know about the latest developments around Cognigy
Prestigious International Annual Awards Program Honors Standout AI and Machine Learning Solutions and Companie...
Series C Funding Round Led by Eurazeo Growth to Accelerate AI Automation R&D and Global Expansion
May 29th, 2024 | San Francisco, Düsseldorf – Cognigy, a global leader in AI-enabled customer service solutions...
Recognized by an independent research firm as “a good choice for brands looking to maximize the value of a var...
May 2, 2024 | Düsseldorf, San Francisco - Cognigy, a global leader in AI-enabled customer service solutions, i...
eBook Explains How to Use an AI-Powered Virtual Workforce to Overcome CX Challenges, Unlock New Era of Efficie...
San Francisco | Düsseldorf (March 25, 2024) — Cognigy, global leader in AI-powered customer service solutions,...
Cognigy recognized for Best Customer Experience Solution San Francisco | Düsseldorf (February 22, 2024)— Cogni...
San Francisco | Düsseldorf (March 18, 2024)— Cognigy, global leader in AI-driven customer service solutions, a...
San Francisco | Düsseldorf (March 11, 2024) — Cognigy, a global leader in AI-enabled customer service solution...
San Francisco | Düsseldorf (March 11, 2024) — The recent Cognigy Experience Summit (CXS) 2024 brought together...
San Francisco | Düsseldorf (February 21, 2024) — Following its successful inclusion in the Genesys AppFoundry ...
Revolutionizing Customer Service: Cognigy and Carglass Unveil AI Innovations at CCW 2024 San Francisco | Düsse...
Microsoft Azure customers worldwide now gain access to Cognigy Conversational AI to take advantage of the scal...
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