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News

Cognigy Integrates with Aleph Alpha to Elevate AI Capabilities in Business-Critical Environments

Industry Leader Leverages Aleph Alpha's Advanced AI for Enhanced Customer Service Solutions Düsseldorf, San Fr...

News

Cognigy's CX Disruptors Series Returns with Season 2: Masters Series – CX Forecasts 2024

Nine of the Most Influential Voices in the Customer Service Industry Weigh In on What to Watch Out for This Ye...

News

Cognigy Named a Leader in the IDC MarketScape for Conversational AI Software 2023

Cognigy Named a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendo...

News

Cognigy Receives 2023 Conversational AI Excellence Award from CUSTOMER Magazine

Cognigy Honored for Innovative and Impactful Use of Conversational AI Technology Düsseldorf, San Francisco | N...

News

Cognigy Launches AI Copilot, the Daily Companion for Enterprise Contact Center Agents

Industry Leader Reinvents Agent Assist with Generative and Conversational AI for Customer Service Excellence N...

News Conversational AI

Cognigy Receives CCV Quality Award 2023 for IT-Innovation, Elevating Contact Centers with Generative AI

November 17, 2023 | DÜSSELDORF, SAN FRANCISCO - Cognigy, a global leader in AI-driven customer service solutio...

News Conversational AI Customers

New Cognigy eBook Demystifies how Generative AI Will Transform Customer Service

October 17, 2023 | Düsseldorf, San Francisco - Cognigy's new eBook explains how to achieve next-gen customer i...

News Conversational AI Customers

Cognigy and Allianz Join Forces at CCW Europe Summit 2023 in Amsterdam

September 22, 2023 | Düsseldorf, San Francisco - Cognigy, the market leader for AI in customer service, proudl...

News Conversational AI Customers

Nuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents

September 19, 2023 | Düsseldorf, San Francisco - Nuuday, the leading digital service provider in Denmark, has ...

News Conversational AI Customers

Cognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report

September 12, 2023 | Düsseldorf, San Francisco – Cognigy, the leader in Conversational AI, has been recognized...

Conversational AI

Bandwidth Partners with Cognigy and Google to Launch AIBridge: Integrating AI with Contact Centers Using Maestro

First integrations include Conversational AI leaders Cognigy and Google Dialogflow to resolve calls in the com...

Conversational AI

Cognigy Unveils its Knowledge AI Solution for Enterprise Customer Service

Harnessing the Power of Generative AI, New Question and Answer Technology Delivers Ability to Create AI Agents...

News Contact Center

Cognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape

SAN FRANCISCO - July 19, 2023  - Cognigy, the market lead er in Conversational AI , has just announced its inc...

News

Cognigy Named Winner in 6th Annual AI Breakthrough Awards Program

Prestigious International Annual Awards Program Honors Standout Conversational AI Platform

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