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      Conversational AI Contact Center

      Cognigy and Foundever™ Create Partnership to Offer Best-in-Class Conversational AI Solutions for Contact Centers

      Cognigy.AI Becomes Part of the Foundever Conversational AI Suite for Automated, AI-based Customer Service

      Conversational AI Contact Center

      Cognigy.AI Conversational AI Platform Now Available on Genesys AppFoundry

      Cognigy’s Conversational AI platform combined with Genesys Cloud CX™ enables enterprise contact centers to del...

      Customers

      Recap of the First Annual Cognigy Customer Experience Summit

      Bringing together over 200 customers from across the globe.

      News

      Cognigy Ranked in First Place for all Use Cases in the 2023 Gartner® Critical Capabilities for Enterprise Conversational AI Platforms

      Cognigy has been ranked in the first position of the first quartile for all five use cases in the Gartner Repo...

      News

      Cognigy Strengthens Executive Team to Further Momentum, Supports Continued Enterprise Demand for Conversational AI

      March 15, 2023 DÜSSELDORF and SAN FRANCISCO – Cognigy, a market leader in Enterprise Conversational AI, today ...

      News

      Cognigy Named a Leader in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

      DÜSSELDORF and SAN FRANCISCO | March 9, 2023 – Market leader in Conversational AI Cognigy today announced that...

      Conversational AI

      Cognigy Joins AWS Independent Software Vendor (ISV) Accelerate Program

      January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, a Conversational AI market leader, announced today ...

      Conversational AI

      Cognigy Launches Generative AI Solution for Enterprise Contact Centers

      January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today annou...

      News

      flaschenpost Chooses Cognigy to Deliver Excellent Customer Service

      Düsseldorf, December 16, 2022 – Cognigy, a leading provider of Contact Center AI solutions, is proud to announ...

      News

      Award-winning Platform for Customer Service: Cognigy.AI Wins Prestigious German Contact Center Award

      Düsseldorf, November 30, 2022 – Cognigy, the market leader in Conversational AI, has won the CCV Quality Award...

      News

      Al Naboodah Eyes Advanced Conversational AI for Next Generation EX and CX Services

      DÜSSELDORF | Dubai, UAE, December 05, 2022– One of the UAE's most innovative and successful conglomerates, the...

      Conversational AI

      Advanced Conversational AI with Amazon Connect and Cognigy

      Amazon Connect is a Contact Center as a Service solution that grew out of Amazon's internal needs. It offers a...

      News

      Cognigy Achieves AWS Conversational AI Competency Distinction

      November 30, 2022 | Düsseldorf and San Francisco – Cognigy announced today that it has achieved the Amazon Web...

      News

      Cognigy Named on the Constellation Shortlist for Conversational AI

      Company Changing the Rules for Conversational AI is Recognized for its Comprehensive, Cutting-edge Platform, C...

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