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Conversational AI

Advanced Conversational AI with Amazon Connect and Cognigy

Amazon Connect is a Contact Center as a Service solution that grew out of Amazon's internal needs. It offers a...

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Cognigy Achieves AWS Conversational AI Competency Distinction

November 30, 2022 | Düsseldorf and San Francisco – Cognigy announced today that it has achieved the Amazon Web...

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Cognigy Named on the Constellation Shortlist for Conversational AI

Company Changing the Rules for Conversational AI is Recognized for its Comprehensive, Cutting-edge Platform, C...

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Cognigy's Conversational AI Platform Gets Highest Rating in Gartner Peer Insights™

Cognigy received the highest evaluation from customers on Gartner Peer Insights ™ for Cognigy.AI, its Conversa...

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Cognigy Names Hardy Myers SVP of Business Development and Strategy

DÜSSELDORF, SAN FRANCISCO, October 14, 2022 – Cognigy, a market leader in Conversational AI, today announced t...

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Cognigy's Conversational IVR Solution Receives "Best Value" Badge from Capterra

Cognigy, a Leader in Enterprise Conversational Platforms, has been awarded the prestigious "Best Value" badge ...

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Cognigy and MHP Form a Strategic Partnership

Ludwigsburg, Düsseldorf, 01.09.2022 – Taking customer service to a new level with artificial intelligence and ...

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Partnership for AI Automation in Customer Service: adesso Becomes a Cognigy Reseller

Düsseldorf, Dortmund, 24.08.2022 – Cognigy, a market leader in Conversational AI, an d adesso SE, one of the l...

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Where to Find the Hottest Conversations: Contact Center Week 2022

Over 3,000 contact center leaders, influencers and technology execs gathered at Customer Contact Week (CCW) 20...

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Cognigy Wins “Best Overall AI-based Analytics Solution” AI Breakthrough Award

DÜSSELDORF, SAN FRANCISCO and SYDNEY – We are pleased to announce that Cognigy Insights has won “Best Overall ...

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Customer Service Automation-Expert Christian Charbonnier joins Cognigy as Director Partnerships, from Amazon Web Services

Christian Charbonnier is now in charge of the strongly growing partner management D/A/CH region at Düsseldorf-...

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Cognigy Named ‘AI Automation Specialists of the Year’ 2022

For the second year in a row, Corporate LiveWire Global Awards is recognizing Cognigy as the “AI Automation Sp...

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Cognigy Selected as Industry Innovator for Enterprise Connect 2022’s Innovation Showcase

Cognigy has been selected as one of this year’s featured companies for Enterprise Connect 2022 Innovation Show...

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Cognigy and Roboyo: leading AI automation specialists join forces

Conversational AI combined with RPA: New partnership enables businesses to automate voice and message-based pr...

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