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Conversational AI

Cognigy Launches Generative AI Solution for Enterprise Contact Centers

January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today annou...

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flaschenpost Chooses Cognigy to Deliver Excellent Customer Service

Düsseldorf, December 16, 2022 – Cognigy, a leading provider of Contact Center AI solutions, is proud to announ...

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Award-winning Platform for Customer Service: Cognigy.AI Wins Prestigious German Contact Center Award

Düsseldorf, November 30, 2022 – Cognigy, the market leader in Conversational AI, has won the CCV Quality Award...

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Al Naboodah Eyes Advanced Conversational AI for Next Generation EX and CX Services

DÜSSELDORF | Dubai, UAE, December 05, 2022– One of the UAE's most innovative and successful conglomerates, the...

Conversational AI

Advanced Conversational AI with Amazon Connect and Cognigy

Amazon Connect is a Contact Center as a Service solution that grew out of Amazon's internal needs. It offers a...

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Cognigy Achieves AWS Conversational AI Competency Distinction

November 30, 2022 | Düsseldorf and San Francisco – Cognigy announced today that it has achieved the Amazon Web...

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Cognigy Named on the Constellation Shortlist for Conversational AI

Company Changing the Rules for Conversational AI is Recognized for its Comprehensive, Cutting-edge Platform, C...

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Cognigy's Conversational AI Platform Gets Highest Rating in Gartner Peer Insights™

Cognigy received the highest evaluation from customers on Gartner Peer Insights ™ for Cognigy.AI, its Conversa...

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Cognigy Names Hardy Myers SVP of Business Development and Strategy

DÜSSELDORF, SAN FRANCISCO, October 14, 2022 – Cognigy, a market leader in Conversational AI, today announced t...

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Cognigy's Conversational IVR Solution Receives "Best Value" Badge from Capterra

Cognigy, a Leader in Enterprise Conversational Platforms, has been awarded the prestigious "Best Value" badge ...

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Cognigy and MHP Form a Strategic Partnership

Ludwigsburg, Düsseldorf, 01.09.2022 – Taking customer service to a new level with artificial intelligence and ...

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Partnership for AI Automation in Customer Service: adesso Becomes a Cognigy Reseller

Düsseldorf, Dortmund, 24.08.2022 – Cognigy, a market leader in Conversational AI, an d adesso SE, one of the l...

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Where to Find the Hottest Conversations: Contact Center Week 2022

Over 3,000 contact center leaders, influencers and technology execs gathered at Customer Contact Week (CCW) 20...

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Cognigy Wins “Best Overall AI-based Analytics Solution” AI Breakthrough Award

DÜSSELDORF, SAN FRANCISCO and SYDNEY – We are pleased to announce that Cognigy Insights has won “Best Overall ...

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