News & Announcements

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Interview with Bucher + Suter: Best Conversational Analytics

Conversational analytics will be a hot topic in 2022 - and with Cognigy Insights we offer the right solution: ...

Cognigy named as one of Germany's fastest growing technology companies

With a growth rate of 987.45 percent, Cognigy claims a spot in the top 10 of the Deloitte Technology Fast 50 2...

RPA + Bot: Cognigy and Deloitte present the service future

The World RPA & AI Summit is one of the most important events surrounding the use of Robotic Process Autom...

Cognigy and Bucher+Suter inspire at the Contact Center summit 2021

Transforming customer service and enhancing customer experience through automation were the focus of this year...

CEO of Cognigy discusses how chatbots could be used to help everyone

On September 22nd, we had the pleasure of attending the AI summit in London, where alongside other industry ex...

Cognigy Named a Leader in IDC MarketScape for General-Purpose Conversational AI Platforms

Cognigy, a global leader in omnichannel customer service automation, has been named a Leader in the IDC Market...

Cognigy launches Conversational AI Analytics Suite to deliver actionable insights from conversational data

The Cognigy Insights analytics suite will enhance the capabilities of the Cognigy.AI platform to make sense of...

Germany’s Largest Building Society Has Opted for Cognigy To Relieve the Burden on the Dialog Center

DÜSSELDORF, August 3rd, 2021 – Cognigy, a global leader in customer service automation, supports Schwäbisch Ha...

AIC4 Tested: Cognigy.AI Officially Certified as Safe and Trustworthy AI

Secure, unprejudiced, and GDPR-compliant voice and chatbots: Cognigy.AI is one of the first AIs to be successf...

ISG Partners With Cognigy to Bring Conversational AI to Clients

ISG Automation to offer Cognigy’s low-code conversational AI platform to lower costs, improve user experience

Cognigy Secures $44M in Series B Funding to Facilitate Global Customer and Employee Growth

The investment, led by Insight Partners, will enable Cognigy to expand its global footprint becoming the platf...

Berlin Brands Group Relies on Cognigy: Smart Bots for 34 Global E-Commerce Brands

Global e-commerce company chooses Cognigy.AI to answer inquiries from customers 24/7 via voice- and chatbots, ...

Cognigy Named ‘AI Automation Specialists of the Year’

March 17, 2021, Düsseldorf, Germany / San Francisco, CA – The Corporate LiveWire Global Awards 2020/21 has rec...

DATEV Relies on Cognigy.AI for Compliant, Easy-to-Use Voice Bots

DÜSSELDORF, SAN FRANCISCO, 11. March 2021 – DATEV, the third-largest provider of business software in Germany,...