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      Conversational AI Customer Service Automation

      Meet even the toughest design guidelines with Cognigy’s webchat

      If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great and ...

      Conversational AI Customer Service Automation

      What's your business case for Conversational AI?

      You know you should get started bringing Conversational AI to your business, but you haven’t found the right t...

      Conversational AI

      Cognigy.AI 3.4 Released

      This week, we announced the release of Cognigy.AI 3.4 - the newest release of our industry-leading Conversatio...

      News Customer Service Automation Partners

      Cognigy supercharges Twilio Conversational AI

      Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Deve...

      News Customer Service Automation

      Fuzzy Search for better results

      Humans tend to be imprecise in what they say and write: Incomplete utterances, ambiguities and typos are just ...

      News Customer Service Automation Customers

      Accelerate Conversational Experiences by adding Locations and Places via HERE

      Conversational AI dialogs can serve as a user interface for location-specific search requests -- ideally to ge...

      News Customer Service Automation

      ICMI CONTACT CENTER EXPO 2019 FOLLOW-UP: Cognigy's Interview podcast powered by Crmxchange

      Cognigy exhibited at this year's ICMI Contact Center Expo 2019. The conference unites contact center professio...

      News Partners

      Boost your Service Management with the new ServiceNow Connector

      Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are th...

      News Partners

      Making Conversational AI a Reality - Cognigy & Switch Partnership

      June 05, 2019, Düsseldorf, Germany / Sydney, Australia. Cognigy, a leading conversational AI provider, and Swi...

      News Partners

      Cognigy Announces Technology Partnership with Kofax

      June 4, 2019, Düsseldorf, Germany / San Francicso, CA / Irvine, CA. Cognigy, a global leader in Conversational...

      News

      Give your agile projects a voice with the new Jira Software Connector

      Give JIRA superpowers with Conversational AI

      News

      Create Amazing Chatbot UX With Webchat Plugins

      Cognigy.AI's Webchat can be extended by embedding plugins - visual components of any kind which can be trigger...

      Cognigy.AI 3.3 Released

      Today we’re proud to announce the release of Cognigy.AI 3.3 – the Conversational AI Platform. Jam-packed with ...

      Cognigy integrates out of the box with Azure Cognitive Services

      Today Cognigy released version 1.0 of its Microsoft Azure Cognitive Services Custom Module.

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