News & Announcements

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Handelsblatt: Virtual agents on the rise – is the AI revolution coming now?

Salesforce, Cognigy, Github: Numerous companies are announcing a new generation of AI assistants. The so-calle...

Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers

Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF | SAN FRANCISCO – Nov...

Cognigy Demos AI-First Customer Service Solutions at Gartner IT Symposium and ICMI’s Contact Center Expo

SAN FRANCISCO – Oct 15, 2024 – Next week, Cognigy, a global leader in AI-powered customer service solutions, w...

Cognigy Receives 2024 Conversational AI Excellence Award from CUSTOMER Magazine

ERGO Selects Cognigy to Drive AI-based Phone- and Chatbots in Customer Service

May 29th, 2024 | San Francisco, Düsseldorf – Cognigy, a global leader in AI-enabled customer service solutions...

TechStyleOS Chooses Cognigy to Be Ahead of the Curve in Customer Service

May 2, 2024 | Düsseldorf, San Francisco - Cognigy, a global leader in AI-enabled customer service solutions, i...

Cognigy Takes the Guesswork Out of Adopting AI to Create Next-Level eCommerce and Retail Customer Experiences

eBook Explains How to Use an AI-Powered Virtual Workforce to Overcome CX Challenges, Unlock New Era of Efficie...

Cognigy Receives CCV Quality Award 2023 for IT-Innovation, Elevating Contact Centers with Generative AI

November 17, 2023 | DÜSSELDORF, SAN FRANCISCO - Cognigy, a global leader in AI-driven customer service solutio...

New Cognigy eBook Demystifies how Generative AI Will Transform Customer Service

October 17, 2023 | Düsseldorf, San Francisco - Cognigy's new eBook explains how to achieve next-gen customer i...

Cognigy and Allianz Join Forces at CCW Europe Summit 2023 in Amsterdam

September 22, 2023 | Düsseldorf, San Francisco - Cognigy, the market leader for AI in customer service, proudl...

Nuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents

September 19, 2023 | Düsseldorf, San Francisco - Nuuday, the leading digital service provider in Denmark, has ...

Cognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report

September 12, 2023 | Düsseldorf, San Francisco – Cognigy, the leader in Conversational AI, has been recognized...

Bandwidth Partners with Cognigy and Google to Launch AIBridge: Integrating AI with Contact Centers Using Maestro

First integrations include Conversational AI leaders Cognigy and Google Dialogflow to resolve calls in the com...

Cognigy Unveils its Knowledge AI Solution for Enterprise Customer Service

Harnessing the Power of Generative AI, New Question and Answer Technology Delivers Ability to Create AI Agents...