News & Announcements

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Cognigy Launches xApps, Redefining Customer Engagement With Multimodal Journeys

May 24, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today announced...

Cognigy and Foundever™ Create Partnership to Offer Best-in-Class Conversational AI Solutions for Contact Centers

Cognigy.AI Becomes Part of the Foundever Conversational AI Suite for Automated, AI-based Customer Service

Cognigy.AI Conversational AI Platform Now Available on Genesys AppFoundry

Cognigy’s Conversational AI platform combined with Genesys Cloud CX™ enables enterprise contact centers to del...

Cognigy Joins AWS Independent Software Vendor (ISV) Accelerate Program

January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, a Conversational AI market leader, announced today ...

Cognigy Launches Generative AI Solution for Enterprise Contact Centers

January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today annou...

Advanced Conversational AI with Amazon Connect and Cognigy

Amazon Connect is a Contact Center as a Service solution that grew out of Amazon's internal needs. It offers a...

Developing a Conversational AI Road Map

Our colleague, Jessica Gopalakrishnan, has recently published an article on Forbes on the importance of develo...

Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

Podcast: Cognigy CEO Talks Conversational AI, Automation and More

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

How Successful are Contact Centers with AI and Chatbots?

Top-rated brands provide an outstanding customer experience. They make customer interactions convenient, painl...

Multi-language Virtual Agents with Language Detection

We live in an incredible world of multilingualism. More and more people are starting to travel and learn new l...

Build your TensorFlow Custom Module

Creating a good conversational AI might make you realize how complex the idea of a successful conversation is....

Cognigy.AI 3.6 Released

Düsseldorf (GER), March 30, 2020 +++ Today we are announcing the release of Cognigy.AI 3.6 - the newest versio...

Cognigy.AI 3.5 Released

Last week, we announced the release of Cognigy.AI 3.5 - the newest version of our industry-leading Conversatio...