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      Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions

      San Francisco | Düsseldorf (March 25, 2024) — Cognigy, global leader in AI-powered customer service solutions,...

      News Partners

      Cognigy Extends Availability to Genesys AppFoundry North America

      San Francisco | Düsseldorf (February 21, 2024) — Following its successful inclusion in the Genesys AppFoundry ...

      Partners

      Interview with Bucher + Suter: Best Conversational Analytics

      Conversational analytics will be a hot topic in 2022 - and with Cognigy Insights we offer the right solution: ...

      News Partners

      Cognigy and Telekom Partner on Conversational AI

      Cognigy.AI becomes part of Telekom's Conversational AI Suite for automated, AI-based customer service in conta...

      Conversational AI Customer Service Automation Partners

      Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)

      Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

      Conversational AI Customer Service Automation Partners

      Podcast: Cognigy CEO Talks Conversational AI, Automation and More

      Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

      Conversational AI Partners

      Cognigy.AI 3.5 Released

      Last week, we announced the release of Cognigy.AI 3.5 - the newest version of our industry-leading Conversatio...

      News Conversational AI Customer Service Automation Partners

      Smart banks - The new way of banking

      The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy ...

      News Conversational AI Customer Service Automation Customers Partners

      Lui - The All-In-One Chatbot

      It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surroundin...

      News Conversational AI Partners

      COGNIGY.AI 3.5 - what to expect when automating all customer interactions with virtual agents

      Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5: the newest version of t...

      News Conversational AI Customer Service Automation Partners

      Bridging the gap between intelligent automation and Conversational AI

      San Francicso (USA)/ Düsseldorf (GER), January 16th, 2020 +++ Together Cognigy, a Kofax Technology Alliance Pa...

      News Conversational AI Customer Service Automation Partners

      Cognigy expands its market presence in South Korea

      Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor f...

      Conversational AI Customer Service Automation Partners

      Virtual Agents - The New Trusted Advisor in Insurance Sales

      Key takeaway: Use Conversational AI to bond with your customers and offer them unprecedented personalized serv...

      News Customer Service Automation Partners

      Cognigy supercharges Twilio Conversational AI

      Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Deve...

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