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      Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions

      San Francisco | Düsseldorf (March 25, 2024) — Cognigy, global leader in AI-powered customer service solutions,...

      News Partners

      Cognigy Extends Availability to Genesys AppFoundry North America

      San Francisco | Düsseldorf (February 21, 2024) — Following its successful inclusion in the Genesys AppFoundry ...

      Partners

      Interview with Bucher + Suter: Best Conversational Analytics

      Conversational analytics will be a hot topic in 2022 - and with Cognigy Insights we offer the right solution: ...

      News Partners

      Cognigy and Telekom Partner on Conversational AI

      Cognigy.AI becomes part of Telekom's Conversational AI Suite for automated, AI-based customer service in conta...

      Conversational AI Customer Service Automation Partners

      Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)

      Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

      Conversational AI Customer Service Automation Partners

      Podcast: Cognigy CEO Talks Conversational AI, Automation and More

      Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

      Conversational AI Partners

      Cognigy.AI 3.5 Released

      Last week, we announced the release of Cognigy.AI 3.5 - the newest version of our industry-leading Conversatio...

      News Conversational AI Customer Service Automation Partners

      Smart banks - The new way of banking

      The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy ...

      News Conversational AI Customer Service Automation Customers Partners

      Lui - The All-In-One Chatbot

      It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surroundin...

      News Conversational AI Partners

      COGNIGY.AI 3.5 - what to expect when automating all customer interactions with virtual agents

      Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5: the newest version of t...

      News Conversational AI Customer Service Automation Partners

      Bridging the gap between intelligent automation and Conversational AI

      San Francicso (USA)/ Düsseldorf (GER), January 16th, 2020 +++ Together Cognigy, a Kofax Technology Alliance Pa...

      News Conversational AI Customer Service Automation Partners

      Cognigy expands its market presence in South Korea

      Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor f...

      Conversational AI Customer Service Automation Partners

      Virtual Agents - The New Trusted Advisor in Insurance Sales

      Key takeaway: Use Conversational AI to bond with your customers and offer them unprecedented personalized serv...

      News Customer Service Automation Partners

      Cognigy supercharges Twilio Conversational AI

      Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Deve...

      News Partners

      Boost your Service Management with the new ServiceNow Connector

      Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are th...

      News Partners

      Making Conversational AI a Reality - Cognigy & Switch Partnership

      June 05, 2019, Düsseldorf, Germany / Sydney, Australia. Cognigy, a leading conversational AI provider, and Swi...

      News Partners

      Cognigy Announces Technology Partnership with Kofax

      June 4, 2019, Düsseldorf, Germany / San Francicso, CA / Irvine, CA. Cognigy, a global leader in Conversational...

      Conversational AI Customer Service Automation Partners

      CHATTY THINGS - OUR NEW SERIES!

      Chatty Things by Sascha Wolter – entertaining, informative and more than just a series!

      News Partners

      TDSE partners with Cognigy to bring Conversational AI to the Japanese Market

      Düsseldorf/Tokyo 27.11.2018 – Tecnos Data Science Engineering (TDSE), one of the leading data science and arti...

      Conversational AI Partners

      How to Use Alexa Presentation Language with Cognigy out of the box

      Amazon recently introduced APL (Alexa Presentation Language). APL enables developers to build interactive and ...

      Conversational AI Partners

      Whatsapp launches Business API

      WhatsApp announced the launch of its Business API, which allows enterprises to connect with their customers ov...

      Partners

      Cognigy and Acando announce partnership for better customer experience

      Cognigy and Acando, a management and IT consultancy, are delighted to announce their future cooperation provid...

      Partners

      Salesforce Chatbot & Cognigy.AI

      How to natively integrate Cognigy.AI with Salesforce Einstein and the Salesforce Cloud for amazing customer ex...

      Conversational AI Partners

      How chatbots drive innovation and efficiency in support departments

      Chatbots are omnipresent nowadays thanks to their ability to mimic natural human conversations and provide ins...

      Partners

      Conversational Memory, and why it matters.

      We need to bring our best thinking in marketing and relationship building to create conversational AIs that su...

      Partners

      Taking Conversational AI to the next level

      Today we're proudly announcing the release of Cognigy.AI 3.0. After months and months of hard work, we're fina...

      Conversational AI Partners

      Conversational Search, going beyond the query

      Search tools have matured rapidly over the past few years. Enterprise search providers, like Coveo, are using ...

      Conversational AI Partners

      Conversational Micro-Moments.

      There are two complementary trends in conversational interaction that are taking hold in Marketing and Custome...

      News Partners

      Velowerks and Cognigy announce strategic partnership

      San Francisco, CA – 27 March 2018 – VeloWerks Digital, a digital effectiveness agency, is delighted to announc...

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