News & Announcements

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Boost your Service Management with the new ServiceNow Connector

Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are th...

Making Conversational AI a Reality - Cognigy & Switch Partnership

June 05, 2019, Düsseldorf, Germany / Sydney, Australia. Cognigy, a leading conversational AI provider, and Swi...

Cognigy Announces Technology Partnership with Kofax

June 4, 2019, Düsseldorf, Germany / San Francicso, CA / Irvine, CA. Cognigy, a global leader in Conversational...

CHATTY THINGS - OUR NEW SERIES!

Chatty Things by Sascha Wolter – entertaining, informative and more than just a series!

TDSE partners with Cognigy to bring Conversational AI to the Japanese Market

Düsseldorf/Tokyo 27.11.2018 – Tecnos Data Science Engineering (TDSE), one of the leading data science and arti...

How to Use Alexa Presentation Language with Cognigy out of the box

Amazon recently introduced APL (Alexa Presentation Language). APL enables developers to build interactive and ...

Whatsapp launches Business API

WhatsApp announced the launch of its Business API, which allows enterprises to connect with their customers ov...

Cognigy and Acando announce partnership for better customer experience

Cognigy and Acando, a management and IT consultancy, are delighted to announce their future cooperation provid...

Salesforce Chatbot & Cognigy.AI

How to natively integrate Cognigy.AI with Salesforce Einstein and the Salesforce Cloud for amazing customer ex...

How chatbots drive innovation and efficiency in support departments

Chatbots are omnipresent nowadays thanks to their ability to mimic natural human conversations and provide ins...

Conversational Memory, and why it matters.

We need to bring our best thinking in marketing and relationship building to create conversational AIs that su...

Taking Conversational AI to the next level

Today we're proudly announcing the release of Cognigy.AI 3.0. After months and months of hard work, we're fina...

Conversational Search, going beyond the query

Search tools have matured rapidly over the past few years. Enterprise search providers, like Coveo, are using ...

Conversational Micro-Moments.

There are two complementary trends in conversational interaction that are taking hold in Marketing and Custome...