DDM Consulting Partners With Cognigy to Provide Organisations with a Conversational AI Solution that Complements their Omnichannel Platform to Optimise the Customer Experience.

Meet DDM Consulting

At DDM Consulting we believe that our customers benefit most from tailor-made advice, without preference for a particular product or specific supplier. That is why we offer a wide range of intelligent omnichannel contact centre solutions, delivered by renowned partners who are all specialists in their field.

We guarantee a successful implementation, ensure integration with all existing back-end systems, and take care of managing and maintaining the platform.

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Here's what DDM has to say about the partnership

"At DDM Consulting we know that there is no single contact centre solution that fits perfectly with all organisations. That is why we work with a wide selection of suppliers who each provide a piece of the puzzle in their own unique way. Joining forces with Cognigy has expanded our portfolio with expert Conversational AI and bot solutions that greatly improve both the customer and employee experience."

Napoleon Theuns, C.E.O. DDM Consulting

How DDM and Cognigy join forces

At DDM Consulting we know that there is no single contact centre solution that fits perfectly with all organisations. That is why we work with a wide selection of suppliers who each offer a piece of the puzzle in their own unique way. Joining forces with Cognigy has expanded our portfolio with expert conversational AI and bot solutions that greatly improve the customer experience.

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Get in touch with DDM

Interested in finding a strong partner? Look no further than DDM Consulting.

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