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    Alexander Teusz

    Product

    Streamline Contact Center Integration using Agent Handover

    The human agent handover is one of the key aspects of bot implementation into the business processes as it sea...

    Product

    New Live Chat Integration with Salesforce

    There are times when a user feels stuck in a conversation with a virtual agent or expresses a desire to speak ...

    Product

    Salesforce Service Cloud: Upload Files During a Live Chat

    Chatbots are incredible automation tools that can streamline a variety of business processes. Still, regardles...

    Product

    Crafting Engaging Experiences using WhatsApp’s Interactive Messages

    Users expect their experiences with brands to be fast and frictionless where they can access clear information...

    Product

    Deploying a WhatsApp Chatbot within Minutes

    One of the major elements of successful conversational AI projects is deploying the virtual agents to the righ...

    Product

    Using Cognigy.AI Extensions to Build Native Payment Integration

    Payment integration is an essential component for many conversational AI applications. It enables powerful, tr...