Product Updates

Your one-stop-shop for the latest Cognigy.AI product news and best practices

    Search icon

    Back to all Categories

      Search icon

      Product

      Expert Mode for Transcript Explorer & more with Cognigy.AI v4.15

      Cognigy.AI v4.15 now includes the ability to enable Expert Mode in the Transcript Explorer of Cognigy Insights...

      Product

      Crafting Engaging Experiences using WhatsApp’s Interactive Messages

      Users expect their experiences with brands to be fast and frictionless where they can access clear information...

      Product

      Cognigy.AI v4.14 adds new capabilites to Voice Gateway

      The newest release of Cognigy.AI, v4.14, allows customers to activate asynchronous output handling in the Cogn...

      Product

      Out now: Brand-new Cognigy Developer Documentation

      A few days ago we launched our new product documentation which comes with a clean & modern layout and bund...

      Product

      New Avaya CPaaS Endpoint & more with Cognigy.AI v4.13

      The latest release of Cognigy.AI v4.13 comes with the new Avaya CPaaS Endpoint. It's a major overhaul of the o...

      Product

      Cognigy.AI v4.12 adds Localization for Extensions

      The newest release of Cognigy.AI, v4.12, comes with an option to add the Localization for Extensions. This all...

      Product

      Cognigy Sessions: Deep Dive into Cognigy NLU

      Cognigy Sessions is a techinar series from conversational AI experts for experts. Every episode gives deep ins...

      Product

      Deploying a WhatsApp Chatbot within Minutes

      One of the major elements of successful conversational AI projects is deploying the virtual agents to the righ...

      Product

      Enhanced capabilities for Insights & more with Cognigy.AI v4.11

      Cognigy.AI v4.11 now includes the ability to apply custom themes to Cognigy Insights. Using this feature, the ...

      Product

      Harness the Power of In-built Machine Translation

      To deliver exceptional service experiences in a global market, businesses must understand and speak the langua...

      Product

      Cognigy.AI v4.10 adds a New Node to Request a Rating

      A new Flow Node "Request Rating" has been added to Cognigy.AI v4.10. Using this Node, you can ask end users to...

      Product

      Out now: Cognigy Insights & Machine Translation

      We're excited to announce that our new components, Cognigy Insights and Inbuilt Machine Translation, are avail...

      Product

      Watch our latest Release Webinar: Cognigy Insights & Inbuilt Machine Translation

      If you didn't have a chance to watch our latest Cognigy.AI Release webinar live on August 24, this is definite...

      Product

      Cognigy.AI v4.9 adds new Extension capabilities

      The newest release of Cognigy.AI, v4.9, comes with an embed code for the Webchat Widget. This allows web devel...