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      Context-Aware LLM Conversations, Deepgram STT Integration, and More with Cognigy.AI v4.64

      Cognigy.AI v4.64 unveils the new native integration with Deepgram speech service and contextualized conversati...

      Product

      Optimized Search Accuracy in Knowledge AI and More with Cognigy.AI v4.63

      Cognigy.AI v4.63 features substantial upgrades across the board, including enhanced search experiences with So...

      Product

      Call Tracing: Unlock New Dimensions in VUX Optimization

      In the burgeoning field of voice technology, optimizing Voice User Experience (VUX) is a sophisticated endeavo...

      Product

      Voice Gateway Self-Service Portal, Context-Aware Search, and More with Cognigy.AI v4.62

      Our latest release introduces seamless access to the Voice Gateway Self-Service Portal via Cognigy.AI authenti...

      Product

      Unveiling Context Awareness in Cognigy Knowledge AI

      In the ever-evolving contact center landscape, staying ahead of the curve means constantly innovating and refi...

      Product

      Native GPT-4 Support, Advanced Call Handling, and More with Cognigy.AI v4.61

      Cognigy.AI v4.61 brings onboard native GPT-4 support, coupled with advanced features for error management in v...

      Product

      Benchmarking NLU Engines: a Comparison of Market Leaders

      What makes a top-tier Natural Language Understanding Engine? First and foremost, it’s the ability to accuratel...

      Product

      Plug-and-Play Agent Assist Widgets, Intelligent Routing and More with Cognigy.AI v4.60

      The release of Cognigy.AI v4.60 introduces exciting new features to our agent augmentation features. Also, we’...

      Product

      Introducing Knowledge AI with Cognigy.AI v4.59

      With the release of v4.59, we’re thrilled to announce the availability of our latest product innovation, Cogni...

      Product

      Now On-Demand: Cognigy.AI Tech Update Q3 2023

      Cognigy.AI Tech Update is here! The world of AI is ever-evolving and with so many new tools and features avail...

      Product

      Improved Call Recording and GPT Conversation Node in Cognigy.AI v4.58

      Discover the latest upgrades to Cognigy.AI's voice and Generative AI functionalities.

      Product

      8 Best Practices for Automated Testing in Conversational AI

      Conversational AI interfaces, like chatbots and voice bots, are often the first point of contact in the custom...

      Product

      Dynamic Agent Assist Workspace, Enhanced Live Agent Routing, and More in Cognigy.AI v4.57

      The latest release introduces notable improvements in Cognigy Live Agent and Agent Assist.

      Product

      Custom Speech Vendor Support, LLM-Generated Adaptive Cards and More with Cognigy.AI v4.56

      With Cognigy.AI v4.56, you can now configure any custom speech vendor of your choice and leverage Generative A...