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    Product Conversational AI Contact Center

    Join us at Nexus 2025 - The Contact Center AI Event

    Mark your calendars for March 12–13, 2025. Cognigy’s Contact Center AI event Nexus is bigger and better than e...

    Product Conversational AI

    Better Together: Generative AI and Conversational AI

    Learn about Generative AI and how combining it with Conversational AI can lead to advanced capabilities that o...

    Conversational AI

    Avoid 10 Common Automation Mistakes When Using Conversational AI – Part II

    Summary: In part one, we looked at five of the ten most common automation mistakes organizations make when usi...

    Product Conversational AI

    Avoid 10 Common Automation Mistakes When Using Conversational AI – Part I

    Summary: The benefits of automation are real, but the costs of doing it poorly are even more so. Since many co...