Product Updates

Your one-stop-shop for the latest Cognigy.AI product news and best practices

    Search icon

    Back to all Categories

      Search icon

      Product

      Hybrid AI for Intent Recognition, Expansive GenAI Model Support and More with Cognigy.AI v4.74

      The newest release of Cognigy.AI lets you harness the powerful combination of LLM and NLU and enjoy maximum fr...

      Product

      Introducing Next-Gen Cognigy Webchat: Redefine Digital Messaging Experiences

      In an era flooded with information and choices, customer service has moved beyond mere problem-solving to beco...

      Product

      Improved LLM and API Operations with Cognigy.AI v4.73

      The latest version of Cognigy.AI introduces new error handling features to maximize the reliability of LLM and...

      Product

      LLM-Powered Entity Extraction, Expanded Language Assist in AI Copilot, and More with Cognigy.AI v4.72

      With the latest release of Cognigy.AI, level up the language understanding of your AI Agents to new heights, e...

      Product

      Now On-Demand: Cognigy.AI Tech Update Q1 2024

      The latest Cognigy.AI Tech Update has arrived! In the constantly changing landscape of AI, staying abreast of ...

      Product

      Minimized TTS Latency with Streaming and More in Cognigy.AI v4.71

      Cognigy.AI v4.71 features Streaming support for ElevenLabs Text-to-Speech service to drastically reduce latenc...

      Product

      Advanced LLM Prompting, Deepgram Aura Integration, and More with Cognigy.AI v4.70

      Cognigy.AI v4.70 unveils powerful features for advanced LLM orchestration and humanlike voice conversations at...

      Product

      Enhanced Enterprise Access Control and More with Cognigy.AI v4.69

      The newest release of Cognigy.AI introduces more flexibility in role-based access control, improved error hand...

      Product Knowledge AI AI Copilot

      Web Connector in Knowledge AI, AI Copilot Salesforce Integration, and More with Cognigy.AI v4.68

      From the ability to ingest web content in Knowledge AI to the new native Salesforce integration for AI Copilot...

      Product

      Faster Agent Localization, Expanded Speech Model Support, and More with Cognigy.AI v4.67

      From swift Locale migration to enhanced STT/TTS flexibility and streamlined voice design, here’s what awaits y...

      Product

      LLM-Powered Digression Handling, Enhanced Call Tracing, and More with Cognigy.AI v4.66

      Cognigy.AI v4.66 lets you combine the richness of Generative AI with the structured nature of Conversational A...

      Product

      Now On-Demand: Cognigy.AI Tech Update Q4 2023

      This quarter, Cognigy’s experts come together again to give you an exclusive roundup of our newest product upd...

      Product

      Aleph Alpha Native Integration, Enhanced LLM Model Selection and More with Cognigy.AI v4.65

      The latest release of Cognigy.AI features enhanced flexibility in LLM model selection alongside further improv...

      Product

      Now On-Demand: AI Copilot Webinar and Cognigy Session

      Imagine a world where contact center agents are supercharged from day one: