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Enhanced Enterprise Access Control and More with Cognigy.AI v4.69

The newest release of Cognigy.AI introduces more flexibility in role-based access control, improved error hand...

Product Knowledge AI AI Copilot

Web Connector in Knowledge AI, AI Copilot Salesforce Integration, and More with Cognigy.AI v4.68

From the ability to ingest web content in Knowledge AI to the new native Salesforce integration for AI Copilot...

Product

Faster Agent Localization, Expanded Speech Model Support, and More with Cognigy.AI v4.67

From swift Locale migration to enhanced STT/TTS flexibility and streamlined voice design, here’s what awaits y...

Product

LLM-Powered Digression Handling, Enhanced Call Tracing, and More with Cognigy.AI v4.66

Cognigy.AI v4.66 lets you combine the richness of Generative AI with the structured nature of Conversational A...

Product

Now On-Demand: Cognigy.AI Tech Update Q4 2023

This quarter, Cognigy’s experts come together again to give you an exclusive roundup of our newest product upd...

Product

Aleph Alpha Native Integration, Enhanced LLM Model Selection and More with Cognigy.AI v4.65

The latest release of Cognigy.AI features enhanced flexibility in LLM model selection alongside further improv...

Product

Now On-Demand: AI Copilot Webinar and Cognigy Session

Imagine a world where contact center agents are supercharged from day one:

Product

Context-Aware LLM Conversations, Deepgram STT Integration, and More with Cognigy.AI v4.64

Cognigy.AI v4.64 unveils the new native integration with Deepgram speech service and contextualized conversati...

Product

Optimized Search Accuracy in Knowledge AI and More with Cognigy.AI v4.63

Cognigy.AI v4.63 features substantial upgrades across the board, including enhanced search experiences with So...

Product

Call Tracing: Unlock New Dimensions in VUX Optimization

In the burgeoning field of voice technology, optimizing Voice User Experience (VUX) is a sophisticated endeavo...

Product

Voice Gateway Self-Service Portal, Context-Aware Search, and More with Cognigy.AI v4.62

Our latest release introduces seamless access to the Voice Gateway Self-Service Portal via Cognigy.AI authenti...

Product

Unveiling Context Awareness in Cognigy Knowledge AI

In the ever-evolving contact center landscape, staying ahead of the curve means constantly innovating and refi...

Product

Native GPT-4 Support, Advanced Call Handling, and More with Cognigy.AI v4.61

Cognigy.AI v4.61 brings onboard native GPT-4 support, coupled with advanced features for error management in v...

Product

Benchmarking NLU Engines: a Comparison of Market Leaders

What makes a top-tier Natural Language Understanding Engine? First and foremost, it’s the ability to accuratel...