Easy to use graphical editor to design advanced conversations quickly, without coding.
Configure complex, integrated conversational experiences with unmatched flexibility.
See graphical previews of your conversations while you build them directly inside the editor.
Cognigy.AI runs on Cognigy’s SaaS cloud or on your own infrastructure as an on-premise deployment.
Perform automated regression testing of your conversations to ensure business objectives are met after changes have been made.
Cognigy.AI’s containerized micro-services architecture provides unlimited scaling and built-in resilience to handle peak traffic loads.
Access application and system logs from within Cognigy.AI and integrate with your existing logging tools.
Understand what your users are saying with patent-pending innovations and deep-learning algorithms that deliver industry-leading performance.
Train your AI and launch faster with Cognigy’s supervised and semi-supervised learning solutions. Cognigy.AI’s Intent Trainer lets you train your Bot by reviewing the NLU results and providing feedback.
Cognigy NLU supports a large number of languages including English, German, Spanish, Japanese, Chinese and many others, while also supporting language-independent machine learning models.
Stay flexible and in control using out-of-the-box integrations with major NLU engines including Google Dialogflow, Microsoft LUIS, IBM Watson and Alexa Skills Kit. Integrate task- and domain-specific NLU with Cognigy’s Integration Framework.
Control the behaviour of Cognigy.AI by customizing environment settings centrally.
Access every feature of Cognigy.AI through a well-documented, fully-secured API.
Conversational experiences are enriched by the data they access, regardless of whether the data lives in CRMs, ERPs, RPA or other systems. Integrate with these third-party data sources directly within the conversation through Cognigy.AI’s integration capabilities.
Develop conversational experiences across a wide range of voice and text channels, including Facebook Messenger, Amazon Alexa, Google Home, Twilio and many more. Make use of Cognigy’s built-in webchat to deploy Cognigy.AI to your website with ease. Create a consistent user experience by keeping conversation context across channels.
Discover trends, measure conversation KPIs and optimize the conversational experience through out-of-the-box dashboards – all in a GDPR-compliant manner. Integrate with your existing business intelligence tools through Cognigy.AI’s data connectivity capabilities.
Manage contact details and drive 1:1 personalization in all conversations while ensuring GDPR-compliance through Cognigy.AI’s privacy management tools.
At any time in a conversation, seamlessly transition the user to a human agent and continue to support the human agent through AI to solve the customer’s issue. Use Cognigy Live Chat or integrate with existing live chat tools like Intercom.
Cognigy has the largest Conversational AI Implementation Partner Network.
Trained, educated and experienced to provide you the best project & implementation support.