Conversational commerce with Paypal integration

Consumers love the convenience and ease of conversational UIs. They appreciate the natural flow of interaction - as long as it helps them achieve their goals. Unfortunately, traditional chat  bots often force users into dead ends: The conversation stalls with a link to a website instead of a happy user and a proud virtual agent. 

What users want: Getting things done and checking items off their to-do-lists. To accomplish this, bots need to enable transactions and trigger busines processes, right from within the conversation.

Check out this video to see how a virtual agent can offer a fully integrated payment process via Paypal. By they way: Cognigy.AI also supports payment integration with Stripe, Payshield and other providers. 


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by: Alexander Teusz

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