Transforming E-Commerce with AI:
Real-world Strategies for Fueling
Growth and Efficiency 

E-commerce experiences today often lack the personalization and convenience that customers expect. Many online retailers struggle to provide tailored product recommendations, relevant promotions, and responsive customer support, leading to low customer loyalty and high cart abandonment rates. Many leading retail brands are countering these problems with AI-based chatbots and voice bots to deliver a more engaging shopping experience.  

With industry experts from Foundever and Cognigy we will discuss how AI can help transform E-commerce operations — to reduce costs, increase revenue, and see the fastest time-to-value.  

In this webinar, you will discover: 

• Latest trends and eye-opening stats on the use of AI in customer service 
• How conversational AI is impacting E-commerce and how generative AI is taking CX to new heights   
• Quick wins and practical insights on how to leverage AI to drive E-commerce growth and efficiency