The European Accessibility Act is Coming—Is Your Contact Center Ready?

By June 28, 2025, businesses operating in the EU must comply with the European Accessibility Act (EAA) or face legal, financial, and reputational risks. This new regulation ensures digital services are accessible to everyone—including the 135 million EU citizens living with disabilities.

How will this impact your contact center?

Non-compliance isn’t an option, but compliance doesn’t have to be complicated. Our eBook, The EAA: Accessibility Meets Opportunity, breaks down:

✅ What the EAA requires and who needs to comply
✅ The consequences of non-compliance
✅ How accessibility improves CX 
✅ Steps to achieve compliance 
✅ How Cognigy helps you stay ahead 

Turn compliance into a competitive advantage.

Download the free eBook now and future-proof your digital customer experience!

You can also find a German version of the eBook - here